I'm sending you this email to convey my appreciation for the hard work that your crew has put into Diamond and health and rehab not only today but also in the past. Your company has always been prompt in addressing concerns. The grounds look really good, and I appreciate them taking the time and help us getting ready for the visitors. While that is not the primary purpose, part of the services that we provide, first impressions mean a great deal. Part of our goals include to provide a homelike environment for residence, which includes good landscaping. I'm personally very happy with the way the facility grounds look. I think it reflects well up on your team in taking pride in what they do. It makes our job easier in presenting our building as a place where people would feel comfortable in allowing us to provide care for their loved ones. So again I do truly appreciate the hard work your team is put in. Please let them know.
Facility Maintenance Director