So you need a landscape service provider what do you do? There are four ways to go about finding a commercial landscape maintenance provider:
- Select a provider from the phone book or internet search or use a friend or family member
- Keep the status quo and use who you have always used, if it’s a current service
- Get advice from a trusted advisor, resource or friend
- Go through a formal selection (bid) process
Its time for the all-important question, which approach is right for me and my search? Each organization is different but tried and true rules of engagement can be followed and should lead your search for a commercial landscape company down the road to success.
Landscapers Are All the Same…Now What do I do?
Out of the four options above how do they rank?
while comfortable and probably easiest is perhaps the worst choice as it takes little to no thought zero room for competition and most importantly seldom leads to the best partnership.
If the overall contract amount is relatively low, then choice 2 or 3 may potentially work.
This means you have previous experience with the vendor/partner and it was successful
A referral from a trusted advisor or colleague who has successfully partnered with the vendor.
In most cases you are purchasing a service or entering into a contract or making capital projects come to life. When these are the ultimate goals, choice 4 is the prudent and most effective choice.
These commercial landscape companies want your business, have them engage in a process that will show you why your money is important to them.
Just Tell Me Your Price!
Let’s be real, price is a concern when choosing a commercial landscape contractor, and usually a driving factor for most business-related decisions. These days we’re all trying to save money by getting better pricing from our vendors/partners.
But is getting a better price always a better deal? I can tell you from experience that price should be only one factor. Let’s examine the three most important things to consider when choosing landscaping vendors/partners:
- Price– Price is always a concern when purchasing, as it should be. Let’s look at it from a vendor/partner point of view as well as a buyer. If your vendor/partner has priced their service too low than something will suffer. If your vendor/partner doesn’t recognize this soon enough and fails to make the necessary adjustments, then the business as well as the service being provided is at risk. The risk for the buyer is being left without a service provider.
- Quality of Product or Service– This is more than how well the vendor/partner follows the agreed upon specifications, but also whether the service is invoiced correctly, communication is carried out fully, issues are resolved timely and without debate, and overall satisfaction of the consumer.
- Alignment– This is labeled as the third category but be mindful that it is just as important as the first two. Many property managers and owners fail to understand that the relationships they have with their landscaping vendor/partners should be as a trusted ally in the pursuit not only to maintain the property but with the goal of enhancing the site. Become a partner with your vendor, ask for input and expect suggestions on how to increase your ROI as well as curb appeal. That’s what partners do, right?
Well Now I Know!
Most property managers and owners know to look for these traits in a commercial landscaping company, but seldom are they measured post sale. Follow up on your landscaper after the sale, monthly at first and quarterly for the duration of the relationship. A quality partnership will benefit both parties and ease the stress of managing vendors.
It’s important to your bottom line to analyze the options available to you and make the right choice.
If you have any additional questions would like to learn how we can help with any of your commercial landscaping needs, call us at 864-243-6860 or fill out our contact form.